Sorry but we cannot reserve tickets. We also cannot offer refunds unless an event is sold out and the tickets can be sold on to another customer.
At the Arts Centre we are actively monitoring and following advice from Government and Public Health England about the outbreak of Coronavirus (COVID-19).
Based on the latest advice, we’re staying open and performances are going ahead as scheduled. If there are any future changes to our opening, we will update the website and notify ticket-holders. If there are any changes to a performance or event we are hosting, we will be in touch with you directly by email (or phone if we don’t hold an email address) as soon as possible.
We’re asking all visitors or workers in the building to stay aware of the latest advice from Government on Coronavirus and to follow that advice to minimise the risk of the virus spreading.
What measures are being taken to reduce the risk of the virus spreading?
We have put in place additional cleaning measures, boosted supplies of hand soap and sanitizer and provided the latest information to our staff and company on how to detect symptoms and prevent the virus being passed on.
We’ll follow Government guidance and take any further steps necessary as the situation changes.
Are you offering refunds if I feel unwell or am unable to travel?
Tickets are not refundable, unless a performance is cancelled or postponed.
What happens if I feel unwell when attending an event?
If you feel unwell with Coronavirus symptoms (see the NHS website for information), you should leave the venue, and follow the current government advice.